At MoveMyRide, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our taxi services and website.


1. Information We Collect

To provide a seamless transportation experience, we may collect the following types of information:

  • Personal Identifiers: Name, phone number, and email address.
  • Location Data: Your pickup and drop-off locations to facilitate the ride.
  • Payment Information: Transaction details (processed through secure, encrypted third-party gateways).
  • Technical Data: IP address, browser type, and usage patterns on our website.

2. How We Use Your Information

We use the collected data to:

  • Process and manage your ride bookings.
  • Send ride confirmations and real-time driver updates.
  • Improve our website functionality and customer service.
  • Comply with legal obligations within the French jurisdiction.

3. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by French law (e.g., for tax or accounting purposes).

4. Data Protection & Security

We implement strict technical and organizational security measures to protect your data against unauthorized access, alteration, or disclosure. As a service operating in France, we adhere to the strict data protection standards set by the CNIL (Commission Nationale de l’Informatique et des Libertés).

5. Your Rights (GDPR)

Under the GDPR, you have the following rights regarding your data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we fix any inaccurate or incomplete information.
  • Deletion: You can request that we erase your personal data (“The Right to be Forgotten”).
  • Objection: You can object to the processing of your data for marketing purposes.

6. Third-Party Sharing

We do not sell your data. We only share information with trusted third parties (such as payment processors or dispatch software) strictly necessary to complete your service request.